Design for Six Sigma (DFSS)
Participants learn how to translate customer requirements into robust, high-performance designs using advanced decision-making and analytical tools.
The program focuses on structured product and service innovation methodologies, cross-functional collaboration, and process simulation to ensure performance, efficiency, and strategic alignment.
Learning Objectives
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Understand how Design for Six Sigma supports the design of new products, services, and processes
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Learn how to capture and structure customer needs using the Voice of the Customer (VoC) approach
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Translate customer expectations into Critical-to-Quality (CTQ) specifications
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Deploy customer requirements into product or service features using Quality Function Deployment (House of Quality)
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Apply structured innovation tools such as TRIZ and concept selection methods
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Define technical requirements and solution specifications ensuring long-term performance and customer satisfaction
Training Program
Design for Six Sigma Foundations
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Principles of Design for Six Sigma
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Overview of the LSSx.0 design methodology (DIDBO)
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Customer-driven design principles
Understanding Customer Needs
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Voice of the Customer (VoC)
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Identifying and structuring customer needs
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Kano analysis and prioritization
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Definition of Critical-to-Quality (CTQ) characteristics
Translating Needs into Design Requirements
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Functional analysis of products and services
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Translating CTQs into technical requirements
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Quality Function Deployment (House of Quality)
Innovation and Concept Design
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Concept generation techniques
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Solution evaluation and selection
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Introduction to TRIZ for solving design contradictions
From Requirements to Solution Design
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Requirements flowdown (Y = f(X))
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Definition of solution specifications
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Preparing implementation and operational parameters
Target Audience
All sectors (industry and services)
Designed for professionals involved in designing or transforming products, services, and processes:
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Product managers
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Quality managers
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Research & Development engineers
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Business analysts and IT architects
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Systems engineers
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Continuous improvement professionals
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Yellow Belts, Green Belts, Black Belts, and Master Black Belts wishing to expand their toolkit
No specific prerequisites required.
Learning Experience
Experiential & Inductive Learning Approach
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Case-based application of DFSS tools
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Structured innovation workshops
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Practical exercises on requirement translation and solution evaluation
Interactive Learning Environment
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Collaborative sessions encouraging cross-functional thinking
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Small-group discussions and structured decision-making exercises
Tools & Materials
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DFSS templates and decision matrices
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Training materials provided in PDF format
Certification
The LSSx.0™ Design For Six Sigma certification is awarded upon successful completion of the official examination.
Examination Format
- Online, closed-book exam with remote video monitoring
- Design For Six Sigma Examination : 25 multiple-choice questions – 50 minutes
- Available in French or English
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Exams must be completed within six months of training
Passing Criteria
- Minimum passing score: 60%
- One retake is permitted in the event of failure
- After a second unsuccessful attempt, a new exam must be purchased to retake the assessment
Pricing
Remote
In-Person
- Small group sessions (maximum 12 participants).
- Interactive learning approach with exercises, case studies, and serious games.
- Complete training kit included (manuals and materials).
- Session recordings available for remote participants for review and reinforcement.
- Official LSSx.0 reference books included.
- Recognized LSSx.0™ Design For Six Sigma certification.
