Business Process Management (BPM)
Structure, Design, and Manage Business Processes
This 3-day training provides a structured and strategic approach to Business Process Management (BPM), enabling organizations to align their processes with business objectives and improve their level of process maturity.
Participants learn how to structure business processes from a top-down perspective, starting from strategy and value streams, and translating them into a coherent process architecture.
The program combines process structuring, BPMN modeling, and performance management, allowing participants to design clear, scalable, and governable process frameworks.
It also introduces process maturity models (CMM) to support governance, prioritization, and transformation initiatives, and shows how Lean Six Sigma can be leveraged to drive continuous improvement.
Participants learn how to structure business processes from a top-down perspective, starting from strategy and value streams, and translating them into a coherent process architecture.
The program combines process structuring, BPMN modeling, and performance management, allowing participants to design clear, scalable, and governable process frameworks.
It also introduces process maturity models (CMM) to support governance, prioritization, and transformation initiatives, and shows how Lean Six Sigma can be leveraged to drive continuous improvement.
Learning ObjectivesTraining ProgramTarget AudienceLearning ExperienceCertification
Learning Objectives
- Understand how to align business processes with organizational strategy using BPM
- Structure processes from a value stream and end-to-end perspective
- Design and model processes using the BPMN standard
- Define and monitor process performance through relevant KPIs
- Assess process maturity (CMM) and support governance and transformation initiatives
Training Program
Day 1 – Strategy & Process Architecture
- Align business processes with organizational strategy
- Identify and structure value streams
- Design a coherent process architecture
- Introduction to process maturity models (CMM)
Day 2 – Process Modeling (BPMN)
- BPMN principles and notation
- Modeling activities, flows, and interactions
- Choosing the right level of detail
- Practical modeling of a target process
Day 3 – Process Performance & Transformation
- Define and align process KPIs with business objectives
- Build process performance dashboards
- Assess process maturity using CMM
- Establish process governance
- Link BPM with Lean Six Sigma for continuous improvement
Download the program here
Here goes your text ... Select any part of your text to access the formatting toolbar.
Target Audience
All sectors (industry and services)
- Business analysts and process owners
- Operational and functional managers
- Transformation, continuous improvement, and operational excellence teams
- Professionals involved in process structuring, governance, or performance management
- Lean Six Sigma practitioners looking to strengthen their process architecture and BPM capabilities
- Professionals preparing for OCEB 2 certification
- Professionals preparing for ABPMP certifications (CBPA / CBPP)
No specific prerequisites required.
Learning Experience
Applied & Business-Oriented Approach
- Practical exercises based on real organizational contexts
- Application of BPM concepts to participants’ own processes
- Structured progression from strategy to execution
Interactive Learning Environment
- Small group format encouraging collaboration and experience sharing
- Workshops and group discussions to challenge and refine approaches
Tools & Methodologies
- Practical frameworks for process structuring, modeling, and governance
- Use of BPMN, value stream mapping, and process maturity models (CMM)
Reference Materials
- Training materials provided (slides and templates)
- Recommended reference: OCEB 2 Certification Guide – Business Process Management
Assessment
- Self-assessment test at the end of the training
Certification
The Business Process Management certification is awarded upon successful completion of the official examination.
Examination Format
- Online, closed-book exam with remote video monitoring
- Business Process Management examination: 35 multiple-choice questions – 70 minutes
- Available in French or English
- The exam must be completed within six months following the training
Passing Criteria
- Minimum score required: 60%
- One retake is permitted in case of failure
- After a second unsuccessful attempt, a new exam must be purchased
10+ years training
LSSx.0 experts
Qualiopi-certified.
Our Offer
1295 €
excl. VAT
Open Enrollment
Remote
Remote
1390 €
excl. VAT
Open Enrollment
In-Person
In-Person
View Training Schedule
Here goes your text ... Select any part of your text to access the formatting toolbar.
2
Days
or
15
Hours
-
Small group sessions (maximum 12 participants).
-
Interactive learning approach with exercises and case studies.
-
Complete training kit included (manuals and materials).
-
Session recordings available for remote participants for review and reinforcement.
-
Official OCEB 2 reference book included.
-
Recognized Business Process Modeling certification.
They Trust Our Expertise
How our Lean Six Sigma certifications help professionals develop practical expertise and achieve measurable results across industries.
Contact Us
Here goes your text ... Select any part of your text to access the formatting toolbar.
